Terms & Conditions Pavillion88 —
A Complete Guide for Every Member

By registering, logging in or using any part of the platform Pavillion88 — whether via the website, mobile app or any other interface we provide — you are automatically deemed to have read, understood and agreed to be bound by all provisions of these Terms & Conditions.

If you do not agree with any part of this document, you are required to immediately cease using the Pavillion88 platform and not proceed with registration or further use. Continued use following notice of any changes to the terms will be considered full acceptance of the updated terms.

These Terms & Conditions constitute a legally binding agreement between you as the user and Pavillion88 as the platform operator. They govern all aspects of platform use, including account registration, deposits, withdrawals, bonus usage, participation in games and Sports Betting.

To register and use the Pavillion88 platform, you must meet all of the following eligibility requirements:

• Aged 18 years of age or older at the time of registration. This is an absolute requirement with no exceptions.
• Have full legal capacity to enter into a binding agreement.
• Not currently undergoing a self-exclusion from any gambling platform, including any self-exclusion previously requested with Pavillion88.
• Register under your own name — not on behalf of someone else or using a false identity.
• Using legitimately earned personal funds for all betting and gaming activities on the platform.

Each individual is only permitted to hold one (1) Pavillion88 account only. Registering or maintaining more than one account — whether using a different name, email address, phone number, or payment details — is a serious violation that may result in:

• Immediate closure of all associated accounts without prior notice.
• Freezing of all balances across the accounts in question.
• Cancellation of all bonuses and winnings obtained through duplicate accounts.
• Permanent ban from re-registering on Pavillion88.

You are solely responsible for keeping your login credentials confidential. Any activity that occurs on your account is considered to have been carried out by you. If you suspect unauthorised access to your account, contact Pavillion88 support immediately via support@pavillion88.site.

The information you provide during registration must be accurate, complete and up to date. Pavillion88 reserves the right to decline, suspend or close any account found to contain inaccurate or misleading information.

Pavillion88 accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet — processed instantly
• GrabPay — processed instantly
• Boost — processed instantly
• ShopeePay — processed instantly
• DuitNow — processed instantly
• FPX Maybank2u — processed instantly
• CIMB Clicks — processed instantly

All deposits are processed within Malaysian Ringgit (MYR). The minimum deposit amount is RM 10 and the maximum deposit amount depends on the payment method used and your membership tier.

Funds deposited into your Pavillion88 account are intended for entertainment purposes only. Pavillion88 is not responsible for any fees or charges imposed by third-party payment service providers during the deposit process.

Pavillion88 is committed to processing all valid withdrawal requests within less than 15 minutes for members who have completed standard account verification. Withdrawal conditions are as follows:

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit (except in specific cases approved by Pavillion88).
• The account holder name on your payment method must match the registered name on your Pavillion88 account.
• Bonus balances that have not met the wagering requirements cannot be withdrawn.
• Pavillion88 reserves the right to request additional verification documents before processing withdrawals that exceed certain limits.

Pavillion88 reserves the right to suspend or decline a withdrawal if there is reasonable cause to investigate potential fraud, money laundering or a breach of terms. In such situations, the member will be notified and the investigation will be resolved as promptly as possible.

For your first withdrawal, identity verification via a document such as a national ID or passport may be required. This is a standard security measure to protect your account, not a burdensome procedure.

Pavillion88 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements, which are clearly stated in the terms of each respective promotion. The general bonus rules are as follows:

• Deposit bonuses cannot be withdrawn directly. The bonus amount (or deposit + bonus, depending on the promotion) must first be wagered the specified number of times.
• Only one welcome bonus is permitted per new member. Attempting to claim the welcome bonus more than once by creating additional accounts is a breach of these terms.
• Pavillion88 reserves the right to void bonuses and any winnings derived from them if there is evidence of bonus abuse or fraud.
• Winnings from free spins or free credits may be subject to a maximum withdrawal limit as specified in the relevant promotion's terms.
• Cashback bonuses will be credited automatically on a set schedule, typically every Monday, based on net losses during the promotion period.

Promotion-specific terms — including wagering requirements, minimum bet limits while a bonus is active, maximum withdrawal limits, and expiry dates — are set out on each promotion's page. Please read the promotion terms carefully before claiming any bonus.

Pavillion88 offers Live Casino games including Baccarat, Roulette, Blackjack and RNG (Random Number Generator)-based games. All games are operated in accordance with the following rules:

• Live Casino game results are final once the dealer announces the outcome and the system records it. No appeals will be entertained for completed game results.
• Pavillion88 uses gaming software from reputable, independently audited providers to ensure genuine fairness and randomness.
• In the event of a technical disruption during gameplay, Pavillion88 will use system records to resolve any disputes. Pavillion88's decision in such matters is final.
• Any attempt to exploit bugs or technical vulnerabilities within the platform to gain an unfair advantage is strictly prohibited.
• The use of bots, automation software or any third-party tools to play is a serious breach of our terms.

RNG games on Pavillion88 use random number generation algorithms that are verified and regularly audited by independent third parties to ensure provably fair outcomes. Audit reports are available upon request from our support team.

Pavillion88 offers Sports Betting across football (EPL, Malaysia Super League, Champions League), badminton (BWF World Tour, Thomas Cup), virtual sports, e-sports and more. The general Sports Betting rules are:

• All confirmed bets are final. No cancellations are permitted once a bet has been confirmed, except in situations specifically stated by Pavillion88.
• If a match is postponed and not resumed within 24 hours from the originally scheduled time, all related bets will be voided and the funds returned to your account balance.
• The odds displayed at the time a bet is confirmed are the odds that apply — not any odds that may change after the bet has been placed.
• Pavillion88 reserves the right to decline or limit bets from any member without being required to provide detailed reasons.
• In-play betting (during a live match) is subject to real-time delays that may occur. Pavillion88 is not liable for any decisions made based on information received with a delay.

Pavillion88 reserves the right to suspend or close any member's account, with or without prior notice, in the following circumstances:

• Violation of any provision under these Terms & Conditions.
• Evidence or suspicion of fraud, money laundering or other unlawful activity.
• Holding more than one account.
• Providing false information during registration or the verification process.
• Abuse of the bonus system or exploitation of platform vulnerabilities.
• At the member's own request for self-exclusion.

You may also close your account at any time by contacting Pavillion88 support. For voluntary closure requests, any valid balance in the account (excluding bonuses) will be refunded once all verification requirements have been met.

Pavillion88 takes fraud and money laundering extremely seriously. We comply with all relevant requirements to identify and prevent unlawful financial activity. In this regard:

• All deposits must come from a legitimate source and be made in the registered member's name. Pavillion88 reserves the right to request proof of the source of funds at any time.
• Depositing funds and withdrawing them without any meaningful gaming activity is considered suspicious and may be investigated.
• Pavillion88 reserves the right to report any suspicious transactions to the relevant authorities.
• The use of any software or method intended to manipulate odds, interfere with gameplay, or exploit technical vulnerabilities is strictly prohibited.

Pavillion88 protects all data and transactions with encryption 256-bit SSL — security standards on par with banking institutions. That said, you are also responsible for protecting your account password and must not share your login details with anyone.

Pavillion88 maintains its platform with best-effort measures to ensure it remains available, secure, and fully operational. However, Pavillion88 not liable on:

• Service disruptions caused by circumstances beyond our control, including internet outages, third-party infrastructure failures, or natural disasters.
• Financial losses arising from betting or gaming decisions you have made.
• Any indirect, incidental or consequential damages arising from the use of the platform.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

The Pavillion88 platform is provided "as-is", with every effort made to ensure full availability and functionality. We do not guarantee that the platform will be entirely free from technical disruptions under all circumstances.

Pavillion88 takes your privacy seriously. Personal information you provide during registration and use of the platform is collected, processed, and stored in accordance with our Privacy Policy, which can be read in full at Privacy Policy page.

In summary, your data is used solely for the following purposes:

• Account management and verification.
• Processing of deposits, withdrawals and other transactions.
• Customer support and account-related communications.
• Compliance with legal requirements and fraud investigations.
• Platform improvements and user experience enhancement (in aggregated, non-personally identifiable form).

Pavillion88 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent.

Pavillion88 believes that gaming is a form of entertainment that should be enjoyed responsibly. Our platform provides several tools to help members manage their gaming activity:

• Daily / Weekly / Monthly Deposit Limits — set a limit on how much you can deposit within a given period.
• Loss Limit — set a maximum net loss limit before access to games is temporarily suspended.
• Self-Exclusion — suspend access to your account for a period of 24 hours, 7 days or 30 days.
• Permanent Self-Exclusion — permanently close your account at your request, for members who feel they need to stop altogether.

The Pavillion88 platform is for ages 18 and above only. If you feel that your gaming habits are beginning to have a negative impact on your life or those around you, we encourage you to reach out to our support team or make use of the responsible gaming tools available. Find out more on the Responsible Gaming.

Pavillion88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When changes are made:

• The "Last Updated" date at the top of this document will be revised.
• For significant changes, we will endeavour to provide notice via email or in-platform notification at least 7 days before the changes take effect.
• Continued use of the Pavillion88 platform after any amendment takes effect will be considered full acceptance of the revised terms.

We encourage you to review this page regularly to ensure you stay up to date with the terms governing your use of the Pavillion88 platform.

If you have any questions, concerns or complaints regarding these Terms & Conditions or the use of the Pavillion88 platform in general, please contact our team via:

• Email: support@pavillion88.site
• Live Chat: Available directly on the Pavillion88 platform, 24 hours a day, 7 days a week
• Support Languages: Bahasa Melayu and English

The Pavillion88 support team strives to respond to all enquiries promptly. For matters requiring further investigation, we will provide a status update within 24 hours of receiving your enquiry.

For matters relating to the Privacy Policy, please refer to the Privacy Policy ours. For questions about responsible gaming, please visit the Responsible Gaming. Frequently Asked Questions are available on the Frequently Asked Questions.